Telecom Expense Management
Telecom Expense Management (TEM), focuses on managing fixed-line (a.k.a. Wireline or Landline), as well as Mobile (a.k.a. Wireless)
environments - paying particular attention to invoice and asset management. This Telecom Expense Management Portal shares information
about Telecom Expense Management - the market, the issues, the vendors, the industry analysts, the news, and much more - covering both
wireline management and wireless management.
This is a resource site intended to help you identify vendors and help for issues associated with your
Telecom Expense Management needs.
Telecom Expense management is one of the last enterprise management areas that has gone largely unaddressed by the large systems
management companies like HP, Tivoli (IBM), and Computer Associates. Several Systems Integrators have partnered with various
Telecom Expense Management companies to offer a wireline management and wireless management solution but they are mostly after-thoughts.
With hundreds of millions of dollars
being spent on Telecom Expense Management by companies today, it is perhaps time to give this area the focus it deserves.
Do any of these Telecom Expense Management (TEM) issues sound familiar?
- Managing your telecom expenses is now a priority but you don't know where to start.
- You have limited visibility into your telecom spending.
- You have no idea where all of your telecom inventory resides.
- You are trying to manage your telecom expenses via spreadsheet.
- You don't know how many zero-use mobile devices are in your environment and do little wireless management overall.
- Your IT organization is struggling to provide wireless management support for your cell phone users.
If these issues resonate with you - you will find value in the information contained in this Website.
Where do you start? One of the logical places is examining your carrier contracts. Telecom contract negotiation is much
more involved than most people realize, especially for wireless. If you think you've done a pretty good job negotiating your telecom
contracts and you
did it without outside help - chances are you are paying much more than you should be. Talk to industry analysts like Gartner
and they will tell you that you should have expert help. And does it matter that your wireless or wireline contracts with different
telecom carriers all have
different expiration dates? Do you think that you can't renegotiate because the contract hasn't expired? The answer is no, it
doesn't matter, you can still renegotiate and you should do that for all of your telecom carriers at the same time. This will get you the
best overall deal.
Telecom expense management companies have data about the available rate plans offered by carriers and this data can be used to
help you negotiate the best possible contract. You may be surprised that in the wireless arena there are actually hundreds of
thousands of rate-plan combinations to choose from. You couldn't possibly build this same database yourself. So, if you are
going it alone, chances are you are costing your company money and making the telecom carriers very happy. The wireline management area
also has significant amounts of data that can be used in contract negotiations.
The information presented examines both fixed-line (wireline) and mobile (wireless) telecom management.
This Website explores Telecom Expense Management issues and areas such as:
- Who are the relevant Telecom Expense Management vendors (both wireline and wireless)?
- Who are the relevant industry analysts that cover telecom expense management?
- How do you achieve world-class carrier contracts? Especially for wireless management.
- What Wireline Management solutions are available?
- What Wireless Management solutions are available?
- Should you outsource your telecom expense management requirements?
- Is it possible to manage International telecom spending?
One of the major challenges you will face is which telecom expense management vendor to select to manage your business.
This is not an easy decision and you have to do your due diligence and examine each vendor according to your requirements.
There are lots of vendors to choose from and your choice will depend on the best fit for your business and how you
want to work. If you want to outsource your telecom expense management that is a different set of vendors than if
you want to purchase software and do the management yourself. So, whether you are looking for wireless management or
wireline management or both, examine the available resources to help you get started.
The information you find on this Website will help you understand your choices and hopefully avoid making a mistake that just
might cost you your job.
Telecom Expense Management | TEM | Wireless Management | Wireline Management | Telecom Contract Sourcing | Mobile Management | Telecom
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